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Status and support

Email support@simplifylocal.app. Write from the address you sign in with so we can find your account.

For help getting the website connection in place, help@simplifylocal.app is the address the app offers; either reaches us.

What to include

Section titled “What to include”
  • Your business web address, for example yourcompany.com.
  • The page, as the web address of the live page or the page’s name under Pages in the app.
  • A screenshot of what you saw, including any banner text.
  • When it happened, with your time zone.
  • For a scheduling-tool problem, the job’s name in Housecall Pro or Jobber.
  • For a website-connection problem, the result the app showed after “I added it. Check now” and the name of your host.

Developers

Section titled “Developers”

For Publish API questions, include the full request (method, path and query), the response status and body, and the time of the request. Never send your tenant key; the first few characters are enough to identify it.

Section titled “Legal questions”

legal@simplifylocal.app, or see Legal.

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