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Reviews on pages

Show a real customer’s words on this job’s page. Reviews come from your Google Business Profile, so connect it first.

Your Google reviews show up in SimplifyLocal once a day. As soon as a customer leaves one, you can add it to a job.

When a review clearly belongs to a job, we put it on that job’s page and mark it We picked this for you. It shows on your job’s web page now. You can remove it any time with Remove.

A review that is a star rating with no written words won’t show on a page.

On a job page, under Customer reviews, press Add a customer review to this job. The most likely reviews come first, each with a plain reason such as Same name, posted right after you finished this job. If nothing fits, search by name or words in the review and press Pair.

A review can sit on one page at a time. Pairing one that’s already on another job shows Already on “…”. Pairing here takes it off that job. Press Move it here to go ahead.

Reviews in the menu is your to-do list:

  • Needs a reply. Reply within a day or two. Google favors businesses that reply, and most skip it. Respond on Google opens the review there.
  • Add to a job page. Put the customer’s own words on the job they’re about. Proof for the next visitor. Each review shows a Suggested page; press Confirm match, or Choose another and search your pages.
  • Archive takes a review off the to-do list when you won’t reply to it or add it to a page. It’s reversible from the Archived filter under All reviews.

All reviews is the full library, with filters for reviews on your pages, those needing a reply, those needing matching, new this week, star-rating-only, and archived.

Admins and editors can pair and remove reviews. Viewers can read them.