Roles: admin, editor, viewer
Every person on your team has one of three roles. The person who set up the business is an admin; everyone else gets the role they were invited with. Admins change roles under Settings → Team.
- Admin: everything, including settings, billing, connections and the team.
- Editor: the content. Pages, photos, posts, reviews and the writing style.
- Viewer: read-only. Sees what an editor sees, changes nothing.
What each role can change
Section titled “What each role can change”| Surface | Admin | Editor | Viewer |
|---|---|---|---|
| Dashboard | see | see | see |
| Pages: edit, publish, take down | yes | yes | see only |
| Gallery: upload and organise photos | yes | yes | see only |
| Posts: edit, approve, archive | yes | yes | see only |
| Reviews: match reviews to jobs | yes | yes | see only |
| Settings → Writing style | yes | yes | no |
| Settings → General, Branding, Public face, Services | yes | no | no |
| Settings → Connections (scheduling tool, website, Google, Facebook) | yes | no | no |
| Settings → Billing | yes | no | no |
| Settings → Team: invite, change roles, remove | yes | no | no |
| Setup (first-time onboarding) | yes | no | no |
Viewers don’t see a Settings link at all. Editors see it, and inside it only Writing style.
What a blocked change looks like
Section titled “What a blocked change looks like”If you try to save something your role can’t change, the page shows a banner instead of saving:
- “Only admins can change this. Ask an admin for access.”
- “Only admins and editors can change this. Ask an admin for access.”
Nothing is lost; ask an admin to make the change or to change your role.
Roles belong to the business
Section titled “Roles belong to the business”A role is set per business. Someone who belongs to more than one business can be an admin on one and a viewer on another; see Multiple businesses on one account.